How can I order and what are the payment options?
You can place an order by visiting our website. Payment options include bank or credit card transactions, as well as using the cash-on-delivery option.
What should I pay attention to when ordering?
When placing an order, please ensure that you enter your name, contact information, and delivery address correctly and completely. Additionally, don't forget to specify the quantity of the product and the payment method.
How can I track my order?
You can track your order using the provided tracking number. This allows you to view the current status and location of your order.
How many days will my order arrive?
Your orders will be delivered to your door within 3-5 business days.
How does your product work against cradle cap?
Our foam shampoo provides gentle cleansing for cradle cap in babies and helps loosen the scales, facilitating easier and faster removal.
How should I use the product and how often?
Apply the foam shampoo to your baby's scalp and affected areas, gently massage to distribute, and then thoroughly rinse with warm water. You can use it a few times a day.
How soon can I expect results from the product?
Depending on the severity of cradle cap in babies, the effects of our product may become noticeable after a few uses. However, regular use is necessary for better and more definite results.
Apart from its effect on cradle cap, what other benefits does the product have?
Our foam shampoo is not only effective against cradle cap but also leaves babies' hair soft and silky. Additionally, it gently cleanses the skin without causing irritation or dryness.
Is there a risk of allergies with the product?
While our product is formulated with natural ingredients to minimize the risk of allergies, it's advisable to perform a patch test on a small area before the initial use, as every baby's skin and sensitivities vary.
Can I Return If I'm Not Satisfied?
If you are not satisfied with our products, you can return them within 60 days.
When will I receive the product after ordering?
Although this situation varies depending on the city you are in, the product usually reaches you within 2-5 business days.
How long do I have to return the product if I want to return it?
You must notify your return request within 14 days from the date you receive the product.
What should I do to return the product?
It is enough to create a request for product return. You will then receive the necessary instructions.
Is the invoice required for returns?
Yes, you must keep the original packaging and invoice to return the product. We can request these documents for the return process.
How long does it take to complete the return process?
The return process is usually completed within 3-7 business days after the product has been returned and inspected. However, the processing time of the refund to your credit card or bank account may vary depending on your bank's processing time.
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